Mobile Menu Icon Center for Improvement
in Healthcare Quality

Proudly Serving Healthcare Organizations Since 1999
CIHQ is a member-based organization comprised of hospitals
and other healthcare entities throughout the United States.
Please take a moment to learn more about us.

CIHQ Webinars
Condition of Participation
for
Emergency Preparedness
October 31, 2019
CHECK OUT our latest

Meet Our Partners

CIHQ strategically partners with companies and organizations that provide value-added services to our members. Our partners have agreed to discount their products or services to CIHQ members. Please remember to mention that you are a CIHQ member organization when contacting them.

Verge Healthvergehealth.com • 843-628-4168
Verge Health is a Governance, Risk, and Compliance software company. Verge Health’s software solutions enable healthcare organizations to proactively protect and defend patients, caregivers, and frontline staff, against errors, adverse events, and policy violations. With over 900 facilities and 500,000 active users, the company’s Converge Platform provides hospital and healthcare organizations with a cross-functional, proactive surveillance tool enabling optimal quality and safety results.
Verge Health’s Organizational Compliance application highlights areas of non-compliance and proactively supports accreditation, regulatory, and certification requirements, including processes and improvement activities. It supports every aspect of accreditation and regulatory standards, enabling proactive compliance and safety.

Verge Health
843-628-4168 • vergehealth.com
Verge Health is a Governance, Risk, and Compliance software company. Verge Health’s software solutions enable healthcare organizations to proactively protect and defend patients, caregivers, and frontline staff, against errors, adverse events, and policy violations. With over 900 facilities and 500,000 active users, the company’s Converge Platform provides hospital and healthcare organizations with a cross-functional, proactive surveillance tool enabling optimal quality and safety results.
Verge Health’s Organizational Compliance application highlights areas of non-compliance and proactively supports accreditation, regulatory, and certification requirements, including processes and improvement activities. It supports every aspect of accreditation and regulatory standards, enabling proactive compliance and safety.

One Sourceonesourcedocs.com • 800-701-3560
Your Manufacturers' Instruction for Use Documents (IFU) are just one click away at oneSOURCEdocs.com. Your entire facility will be compliance-ready with online access to thousands of up-to-date manufacturer and Tech Ready documents for cleaning, decontaminating, and sterilizing reusable instruments and devices.
Not only will you save time, space and money, the oneSOURCE Customer Service Team will contact manufacturers for your specific IFU document needs, update the database regularly, provide notification of revised documents, and add documents upon request to eliminate your compliance worries.

One Source
800-701-3560 • onesourcedocs.com
Your Manufacturers' Instruction for Use Documents (IFU) are just one click away at oneSOURCEdocs.com. Your entire facility will be compliance-ready with online access to thousands of up-to-date manufacturer and Tech Ready documents for cleaning, decontaminating, and sterilizing reusable instruments and devices.
Not only will you save time, space and money, the oneSOURCE Customer Service Team will contact manufacturers for your specific IFU document needs, update the database regularly, provide notification of revised documents, and add documents upon request to eliminate your compliance worries.

TrackCore, Incimplanttracking.com • 616-632-2222
TrackCore, Inc. delivers a cost-retaining software for tissue and implant tracking. In over 375 hospitals, nationwide, TrackCore Operating Room is used to TrackCore, Inc. continues to invest in its products and has expanded the TrackCore product offering to include TrackCore Interventional and TrackCore SameDay. Learn more about our products by visiting implanttracking.com.

TrackCore, Inc
616-632-2222 • implanttracking.com
TrackCore, Inc. delivers a cost-retaining software for tissue and implant tracking. In over 375 hospitals, nationwide, TrackCore Operating Room is used to TrackCore, Inc. continues to invest in its products and has expanded the TrackCore product offering to include TrackCore Interventional and TrackCore SameDay. Learn more about our products by visiting implanttracking.com.

National Recall Alert Centerrecallalert.org • 800-672-2669
NRAC is the first, federally approved, non-profit, 501(c)3 non-governmental service agency whose ONLY PURPOSE, since its inception in 1973, is to disseminate critical warning alerts and provide compliance to over 4000 member facilities. NRAC designed our leading-edge, cloud computing E-CLASS Tracker in response to our members' needs for a comprehensive, flexible, easy-to-use, automated recall management system that streamlines the recall process and provides full accountability, tracking, automatic escalation, and customizable reporting.

National Recall Alert Center
800-672-2669 • recallalert.org
NRAC is the first, federally approved, non-profit, 501(c)3 non-governmental service agency whose ONLY PURPOSE, since its inception in 1973, is to disseminate critical warning alerts and provide compliance to over 4000 member facilities. NRAC designed our leading-edge, cloud computing E-CLASS Tracker in response to our members' needs for a comprehensive, flexible, easy-to-use, automated recall management system that streamlines the recall process and provides full accountability, tracking, automatic escalation, and customizable reporting.

MCN Healthcaremcnhealthcare.com • 800-538-6264
For nearly 30 years, MCN Healthcare has been a leading provider of regulatory compliance solutions for hospitals and other healthcare organizations. Healthcare professionals around the globe rely on MCN for policy management software, compliance-ready policy and procedure templates and email alert notifications of changes in regulations.

MCN Healthcare
800-538-6264 • mcnhealthcare.com
For nearly 30 years, MCN Healthcare has been a leading provider of regulatory compliance solutions for hospitals and other healthcare organizations. Healthcare professionals around the globe rely on MCN for policy management software, compliance-ready policy and procedure templates and email alert notifications of changes in regulations.

Midas+midasplus.com • 800-737-8835
With approximately 1,900 clients, Midas+ Solutions is the preferred healthcare quality outcomes improvement and strategic performance management partner.
By leveraging our twenty-four years of market domain expertise, Midas+ clients outperform the median national hospital quality scores for value-based purchasing and other pay-for-performance programs.

Midas+
800-737-8835 • midasplus.com
With approximately 1,900 clients, Midas+ Solutions is the preferred healthcare quality outcomes improvement and strategic performance management partner.
By leveraging our twenty-four years of market domain expertise, Midas+ clients outperform the median national hospital quality scores for value-based purchasing and other pay-for-performance programs.

Community Health Accreditation Partnerchapinc.org • 202-862-3413
CHAP is an independent, nonprofit accrediting body for home and community-based health care organizations. We are people who care on a mission to lead and to serve. Because when the business of care gets better, the care of people gets better. That's CHAP. And that's our promise.

Community Health Accreditation Partner
202-862-3413 • chapinc.org
CHAP is an independent, nonprofit accrediting body for home and community-based health care organizations. We are people who care on a mission to lead and to serve. Because when the business of care gets better, the care of people gets better. That's CHAP. And that's our promise.

Sentactsentact.com • 312-243-2300
Sentact delivers a comprehensive rounding solution specifically designed to improve quality, safety, and the patient experience. Our scalable solution has been implemented in over 450 hospitals and healthcare networks. We are a true enterprise solution that can solve your problems across the continuum from ambulatory, acute, to long-term care.

Sentact
312-243-2300 • sentact.com
Sentact delivers a comprehensive rounding solution specifically designed to improve quality, safety, and the patient experience. Our scalable solution has been implemented in over 450 hospitals and healthcare networks. We are a true enterprise solution that can solve your problems across the continuum from ambulatory, acute, to long-term care.

Pristapristacorp.com • 512-266-7126
Prista provides the ActionCue® Clinical Intelligence online application, a very innovative platform integrating Quality Management, Event Report and Investigation and Performance Improvement functionality. Beyond a dashboard or reporting tool, ActionCue provides a complete work environment for staff, management and executives to obtain immediate insights into all clinical issues and what is being done to improve them, to own and drive the quality/safety improvement process as never before.

Prista
512-266-7126 • pristacorp.com
Prista provides the ActionCue® Clinical Intelligence online application, a very innovative platform integrating Quality Management, Event Report and Investigation and Performance Improvement functionality. Beyond a dashboard or reporting tool, ActionCue provides a complete work environment for staff, management and executives to obtain immediate insights into all clinical issues and what is being done to improve them, to own and drive the quality/safety improvement process as never before.

BSIbsigroup.com/rapid-us • 800-862-4977
BSI’s expert consultants, tools and programs help hospitals, clinics, long-term care and other healthcare facilities to protect patient and employee safety, reduce staff injuries and illness, prevent environmental factors from impacting the quality of care and medical outcomes, and create facilities that support healing and operate with financial efficiency.

BSI
800-862-4977 • bsigroup.com/rapid-us
BSI’s expert consultants, tools and programs help hospitals, clinics, long-term care and other healthcare facilities to protect patient and employee safety, reduce staff injuries and illness, prevent environmental factors from impacting the quality of care and medical outcomes, and create facilities that support healing and operate with financial efficiency.

Interactive Qualityinteractivequality.net • 972-322-5418
Interactive Quality® is a unique consulting firm specializing in developing healthcare leaders to improve culture, quality of care, and the patient experience. Our customized services help leaders engage followers, enhance commitment, and drive results. Learn more about our coaching, accountability training, ethical leadership program, care for the caregiver and patient experience strategies at www.Interactive Quality.net.

Interactive Quality
972-322-5418 • interactivequality.net
Interactive Quality® is a unique consulting firm specializing in developing healthcare leaders to improve culture, quality of care, and the patient experience. Our customized services help leaders engage followers, enhance commitment, and drive results. Learn more about our coaching, accountability training, ethical leadership program, care for the caregiver and patient experience strategies at www.Interactive Quality.net.

PowerDMSpowerdms.com • 800-749-5104
PowerDMS is a web-based document management software, providing tools to reduce risk, increase compliance and improve your overall quality of patient care. PowerDMS enables organizations to maintain the most current standards; create and link policies to standards; train and test employees; and store proofs of compliance in one single location.

PowerDMS
800-749-5104 • powerdms.com
PowerDMS is a web-based document management software, providing tools to reduce risk, increase compliance and improve your overall quality of patient care. PowerDMS enables organizations to maintain the most current standards; create and link policies to standards; train and test employees; and store proofs of compliance in one single location.

Readiness Associatesreadinessassociates.com • 866-810-0077
Readiness Associates delivers complete health, safety, preparedness, and business continuity services to assure Fortune 1000 companies and healthcare organizations are ready for disasters and emergencies, while also being compliant with CMS regulations. Our strength is in our network and experience. We focus on customized workplace training, preparation, prevention, response, and more.

Readiness Associates
866-810-0077 • readinessassociates.com
Readiness Associates delivers complete health, safety, preparedness, and business continuity services to assure Fortune 1000 companies and healthcare organizations are ready for disasters and emergencies, while also being compliant with CMS regulations. Our strength is in our network and experience. We focus on customized workplace training, preparation, prevention, response, and more.

Feedtrailfeedtrail.com • 757-618-7760
Feedtrail is the chosen platform for automating the collection, analysis, and service recovery of real-time patient feedback in over 300 locations nationwide. Feedtrail’s suite of business intelligence solutions was built to help organizations identify where specifically to focus their time and energy to ensure patient satisfaction, influence patient retention, and streamline delivery of care. Stop guessing what matters most to your patients and let Feedtrail tell you.

Feedtrail
757-618-7760 • feedtrail.com
Feedtrail is the chosen platform for automating the collection, analysis, and service recovery of real-time patient feedback in over 300 locations nationwide. Feedtrail’s suite of business intelligence solutions was built to help organizations identify where specifically to focus their time and energy to ensure patient satisfaction, influence patient retention, and streamline delivery of care. Stop guessing what matters most to your patients and let Feedtrail tell you.

SpendMendspendmend.com • 616-257-6300
SpendMend, is the leading provider of cost cycle recovery solutions in the healthcare industry. Our goal is to provide enhanced visibility into the entire procure-to-pay cycle, healthcare tax services, medical device warranty audit and tracking, and pharmacy audit while leveraging our in-depth industry expertise, gathered over twenty-five years of serving the industry, to identify the root cause of financial leakage and provide actionable insights to help hospitals and health systems prevent profit loss. Learn more about SpendMend at spendmend.com.

SpendMend
616-257-6300 • spendmend.com
SpendMend, is the leading provider of cost cycle recovery solutions in the healthcare industry. Our goal is to provide enhanced visibility into the entire procure-to-pay cycle, healthcare tax services, medical device warranty audit and tracking, and pharmacy audit while leveraging our in-depth industry expertise, gathered over twenty-five years of serving the industry, to identify the root cause of financial leakage and provide actionable insights to help hospitals and health systems prevent profit loss. Learn more about SpendMend at spendmend.com.