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in Healthcare Quality

Proudly Serving Healthcare Organizations Since 1999
CIHQ is a member-based organization comprised of hospitals
and other healthcare entities throughout the United States.
Please take a moment to learn more about us.

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Meet Our Partners

CIHQ strategically partners with companies and organizations that provide value-added services to our members. Our partners have agreed to discount their products or services to CIHQ members. Please remember to mention that you are a CIHQ member organization when contacting them.

One Source

onesourcedocs.com • 800-701-3560
Your Manufacturers' Instruction for Use Documents (IFU) are just one click away at oneSOURCEdocs.com. Your entire facility will be compliance-ready with online access to thousands of up-to-date manufacturer and Tech Ready documents for cleaning, decontaminating, and sterilizing reusable instruments and devices.
Not only will you save time, space and money, the oneSOURCE Customer Service Team will contact manufacturers for your specific IFU document needs, update the database regularly, provide notification of revised documents, and add documents upon request to eliminate your compliance worries.

One Source
800-701-3560 • onesourcedocs.com
Your Manufacturers' Instruction for Use Documents (IFU) are just one click away at oneSOURCEdocs.com. Your entire facility will be compliance-ready with online access to thousands of up-to-date manufacturer and Tech Ready documents for cleaning, decontaminating, and sterilizing reusable instruments and devices.
Not only will you save time, space and money, the oneSOURCE Customer Service Team will contact manufacturers for your specific IFU document needs, update the database regularly, provide notification of revised documents, and add documents upon request to eliminate your compliance worries.

TrackCore, Inc

implanttracking.com • 616-632-2222
TrackCore, Inc. delivers a cost-retaining software for tissue and implant tracking. In over 375 hospitals, nationwide, TrackCore Operating Room is used to TrackCore, Inc. continues to invest in its products and has expanded the TrackCore product offering to include TrackCore Interventional and TrackCore SameDay. Learn more about our products by visiting implanttracking.com.

TrackCore, Inc
616-632-2222 • implanttracking.com
TrackCore, Inc. delivers a cost-retaining software for tissue and implant tracking. In over 375 hospitals, nationwide, TrackCore Operating Room is used to TrackCore, Inc. continues to invest in its products and has expanded the TrackCore product offering to include TrackCore Interventional and TrackCore SameDay. Learn more about our products by visiting implanttracking.com.

National Recall Alert Center

recallalert.org • 800-672-2669
NRAC is the first, federally approved, non-profit, 501(c)3 non-governmental service agency whose ONLY PURPOSE, since its inception in 1973, is to disseminate critical warning alerts and provide compliance to over 4000 member facilities. NRAC designed our leading-edge, cloud computing E-CLASS Tracker in response to our members' needs for a comprehensive, flexible, easy-to-use, automated recall management system that streamlines the recall process and provides full accountability, tracking, automatic escalation, and customizable reporting.

National Recall Alert Center
800-672-2669 • recallalert.org
NRAC is the first, federally approved, non-profit, 501(c)3 non-governmental service agency whose ONLY PURPOSE, since its inception in 1973, is to disseminate critical warning alerts and provide compliance to over 4000 member facilities. NRAC designed our leading-edge, cloud computing E-CLASS Tracker in response to our members' needs for a comprehensive, flexible, easy-to-use, automated recall management system that streamlines the recall process and provides full accountability, tracking, automatic escalation, and customizable reporting.

MCN Healthcare

mcnhealthcare.com • 800-538-6264
MCN Healthcare is the leading provider of policy management built specifically for the healthcare industry. For over 30 years, healthcare professionals have benefited from our policy manager, policy library, regulatory alerts, e-learning and contract management solutions.

MCN Healthcare
800-538-6264 • mcnhealthcare.com
MCN Healthcare is the leading provider of policy management built specifically for the healthcare industry. For over 30 years, healthcare professionals have benefited from our policy manager, policy library, regulatory alerts, e-learning and contract management solutions.

Midas+

midasplus.com • 800-737-8835
With approximately 1,900 clients, Midas+ Solutions is the preferred healthcare quality outcomes improvement and strategic performance management partner.
By leveraging our twenty-four years of market domain expertise, Midas+ clients outperform the median national hospital quality scores for value-based purchasing and other pay-for-performance programs.

Midas+
800-737-8835 • midasplus.com
With approximately 1,900 clients, Midas+ Solutions is the preferred healthcare quality outcomes improvement and strategic performance management partner.
By leveraging our twenty-four years of market domain expertise, Midas+ clients outperform the median national hospital quality scores for value-based purchasing and other pay-for-performance programs.

Community Health Accreditation Partner

chapinc.org • 202-862-3413
CHAP is an independent, nonprofit accrediting body for home and community-based health care organizations. We are people who care on a mission to lead and to serve. Because when the business of care gets better, the care of people gets better. That's CHAP. And that's our promise.

Community Health Accreditation Partner
202-862-3413 • chapinc.org
CHAP is an independent, nonprofit accrediting body for home and community-based health care organizations. We are people who care on a mission to lead and to serve. Because when the business of care gets better, the care of people gets better. That's CHAP. And that's our promise.

Sentact

sentact.com • 312-243-2300
Sentact delivers a comprehensive rounding solution specifically designed to improve quality, safety, and the patient experience. Our scalable solution has been implemented in over 450 hospitals and healthcare networks. We are a true enterprise solution that can solve your problems across the continuum from ambulatory, acute, to long-term care.

Sentact
312-243-2300 • sentact.com
Sentact delivers a comprehensive rounding solution specifically designed to improve quality, safety, and the patient experience. Our scalable solution has been implemented in over 450 hospitals and healthcare networks. We are a true enterprise solution that can solve your problems across the continuum from ambulatory, acute, to long-term care.

Prista

pristacorp.com • 512-266-7126
Prista’s mission is to help healthcare providers improve performance, both clinically and financially, while creating and sustaining a “Culture of Quality” in their organizations. In other words, Prista helps to facilitate an environment that drives continuous performance improvement in patient care and safety. Prista does this by developing innovative, intuitive, easy-to-use software that goes beyond traditional reporting to provide actionable insights in real-time. With Prista’s ActionCue CI platform, information is more readily available, more meaningful, and more actionably insightful for healthcare executives, managers, and clinical staff.

Prista
512-266-7126 • pristacorp.com
Prista’s mission is to help healthcare providers improve performance, both clinically and financially, while creating and sustaining a “Culture of Quality” in their organizations. In other words, Prista helps to facilitate an environment that drives continuous performance improvement in patient care and safety. Prista does this by developing innovative, intuitive, easy-to-use software that goes beyond traditional reporting to provide actionable insights in real-time. With Prista’s ActionCue CI platform, information is more readily available, more meaningful, and more actionably insightful for healthcare executives, managers, and clinical staff.

BSI

bsigroup.com/rapid-us • 800-862-4977
BSI’s expert consultants, tools and programs help hospitals, clinics, long-term care and other healthcare facilities to protect patient and employee safety, reduce staff injuries and illness, prevent environmental factors from impacting the quality of care and medical outcomes, and create facilities that support healing and operate with financial efficiency.

BSI
800-862-4977 • bsigroup.com/rapid-us
BSI’s expert consultants, tools and programs help hospitals, clinics, long-term care and other healthcare facilities to protect patient and employee safety, reduce staff injuries and illness, prevent environmental factors from impacting the quality of care and medical outcomes, and create facilities that support healing and operate with financial efficiency.

Interactive Quality

interactivequality.net • 972-322-5418
Interactive Quality® is a unique consulting firm specializing in developing healthcare leaders to improve culture, quality of care, and the patient experience. Our customized services help leaders engage followers, enhance commitment, and drive results. Learn more about our coaching, accountability training, ethical leadership program, care for the caregiver and patient experience strategies at www.Interactive Quality.net.

Interactive Quality
972-322-5418 • interactivequality.net
Interactive Quality® is a unique consulting firm specializing in developing healthcare leaders to improve culture, quality of care, and the patient experience. Our customized services help leaders engage followers, enhance commitment, and drive results. Learn more about our coaching, accountability training, ethical leadership program, care for the caregiver and patient experience strategies at www.Interactive Quality.net.

PowerDMS

powerdms.com • 800-749-5104
PowerDMS is a policy and compliance management platform for high-trust organizations. CIHQ facilities are using PowerDMS to:
  • Update policies 4x’s faster
  • Provide staff a single source of truth for policies
  • Save thousands in paper costs
  • Spend 50% less time preparing for your CIHQ survey
Visit powerdms.com to learn more.

PowerDMS
800-749-5104 • powerdms.com
PowerDMS is a policy and compliance management platform for high-trust organizations. CIHQ facilities are using PowerDMS to:
  • Update policies 4x’s faster
  • Provide staff a single source of truth for policies
  • Save thousands in paper costs
  • Spend 50% less time preparing for your CIHQ survey
Visit powerdms.com to learn more.

Feedtrail

feedtrail.com • 757-618-7760
Feedtrail is the chosen platform for automating the collection, analysis, and service recovery of real-time patient feedback in over 300 locations nationwide. Feedtrail’s suite of business intelligence solutions was built to help organizations identify where specifically to focus their time and energy to ensure patient satisfaction, influence patient retention, and streamline delivery of care. Stop guessing what matters most to your patients and let Feedtrail tell you.

Feedtrail
757-618-7760 • feedtrail.com
Feedtrail is the chosen platform for automating the collection, analysis, and service recovery of real-time patient feedback in over 300 locations nationwide. Feedtrail’s suite of business intelligence solutions was built to help organizations identify where specifically to focus their time and energy to ensure patient satisfaction, influence patient retention, and streamline delivery of care. Stop guessing what matters most to your patients and let Feedtrail tell you.

SpendMend

spendmend.com • 616-257-6300
SpendMend, is the leading provider of cost cycle recovery solutions in the healthcare industry. Our goal is to provide enhanced visibility into the entire procure-to-pay cycle, healthcare tax services, medical device warranty audit and tracking, and pharmacy audit while leveraging our in-depth industry expertise, gathered over twenty-five years of serving the industry, to identify the root cause of financial leakage and provide actionable insights to help hospitals and health systems prevent profit loss. Learn more about SpendMend at spendmend.com.

SpendMend
616-257-6300 • spendmend.com
SpendMend, is the leading provider of cost cycle recovery solutions in the healthcare industry. Our goal is to provide enhanced visibility into the entire procure-to-pay cycle, healthcare tax services, medical device warranty audit and tracking, and pharmacy audit while leveraging our in-depth industry expertise, gathered over twenty-five years of serving the industry, to identify the root cause of financial leakage and provide actionable insights to help hospitals and health systems prevent profit loss. Learn more about SpendMend at spendmend.com.

Performance Logic

performancelogic.com • 888-407-1705
Performance Logic offers healthcare organizations a dynamic platform for managing quality, safety, and performance improvement initiatives. More than 300 healthcare organizations use our platform to support their diverse needs, including safety and QA inspections, compliance audits, and environment of care rounding. Clients also rely on Performance Logic solutions to manage projects, define and track performance metrics, and automate complex processes. We help teams execute with accuracy, efficiency, and accountability, resulting in better decision-making and improved performance.

Performance Logic
888-407-1705 • performancelogic.com
Performance Logic offers healthcare organizations a dynamic platform for managing quality, safety, and performance improvement initiatives. More than 300 healthcare organizations use our platform to support their diverse needs, including safety and QA inspections, compliance audits, and environment of care rounding. Clients also rely on Performance Logic solutions to manage projects, define and track performance metrics, and automate complex processes. We help teams execute with accuracy, efficiency, and accountability, resulting in better decision-making and improved performance.

Dunbar Organizational Health

billdunbar.com/organizational-health/ • 800-783-8014
At Dunbar Organizational Health, we focus on measuring and improving staff engagement virtually, to create both immediate and long-term results in this challenging environment. We bring the training to your organization for an immediate ROI. Our web-based Virtual Training (VT) Platform can be accessed via smartphone, tablet or PC for minimal work disruption. Our goal is to help you achieve your organization’s greatest potential without taking you away from your most important job - running your hospital. Discover how to raise the quality of conversations at your hospital resulting in an increase of employee engagement, higher performing teams, and an improved patient experience. Help your teams become comfortable in having uncomfortable conversations to hold team members accountable.

Dunbar Organizational Health
800-783-8014 • billdunbar.com/organizational-health/
At Dunbar Organizational Health, we focus on measuring and improving staff engagement virtually, to create both immediate and long-term results in this challenging environment. We bring the training to your organization for an immediate ROI. Our web-based Virtual Training (VT) Platform can be accessed via smartphone, tablet or PC for minimal work disruption. Our goal is to help you achieve your organization’s greatest potential without taking you away from your most important job - running your hospital. Discover how to raise the quality of conversations at your hospital resulting in an increase of employee engagement, higher performing teams, and an improved patient experience. Help your teams become comfortable in having uncomfortable conversations to hold team members accountable.

RLDatix

rldatix.com • 888-737-7444
RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations report on adverse events, reduce healthcare-acquired infections and ensure patient safety learnings are implemented across the continuum of care. With over 4,500 customers in 19 countries, RLDatix software protects hundreds of millions of patients around the world.

RLDatix
888-737-7444 • rldatix.com
RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations report on adverse events, reduce healthcare-acquired infections and ensure patient safety learnings are implemented across the continuum of care. With over 4,500 customers in 19 countries, RLDatix software protects hundreds of millions of patients around the world.

National Association of Long Term Hospitals

nalth.site-ym.com • 240-403-0154
NALTH, the National Association of Long Term Hospitals is the premier association representing long term acute care hospitals (LTCHs) and associated professional staff committed to advancing the health, well-being and quality of care for medically complex patients who require prolonged hospital stays. Included in care are specialized programs to help achieve medical stability and maximum function.

National Association of Long Term Hospitals
240-403-0154 • nalth.site-ym.com
NALTH, the National Association of Long Term Hospitals is the premier association representing long term acute care hospitals (LTCHs) and associated professional staff committed to advancing the health, well-being and quality of care for medically complex patients who require prolonged hospital stays. Included in care are specialized programs to help achieve medical stability and maximum function.

SpecialtyCare

specialtycareus.com • 615-345-5400
SpecialtyCare is a leading provider of outsourced OR support services, participating in 400,000 procedures annually, supporting 13,500 physicians in more than 1,100 hospitals. Our expert clinicians are highly trained, certified, and work as integrated members of any OR team. We help build operating rooms of excellence by staying true to what we do best: perfusion, intraoperative neuromonitoring, autotransfusion, sterile processing consulting, surgical assist, and minimally invasive surgical support.

SpecialtyCare
615-345-5400 • specialtycareus.com
SpecialtyCare is a leading provider of outsourced OR support services, participating in 400,000 procedures annually, supporting 13,500 physicians in more than 1,100 hospitals. Our expert clinicians are highly trained, certified, and work as integrated members of any OR team. We help build operating rooms of excellence by staying true to what we do best: perfusion, intraoperative neuromonitoring, autotransfusion, sterile processing consulting, surgical assist, and minimally invasive surgical support.

Proficient Health

proficienthealth.com • 336-389-6600
Proficient Health helps complex health and provider networks align every aspect of referral management to drive better patient care and strengthen financial and operational performance. Our solutions enable community-wide communication and collaboration through simplified workflows, actionable data sets, increased specialist access, and real-time insights.

Proficient Health
336-389-6600 • proficienthealth.com
Proficient Health helps complex health and provider networks align every aspect of referral management to drive better patient care and strengthen financial and operational performance. Our solutions enable community-wide communication and collaboration through simplified workflows, actionable data sets, increased specialist access, and real-time insights.

HHS, LLC

hhs1.com • 800-229-2028
Founded in 1975, HHS began as a hospital housekeeping organization with a single customer. Today, HHS has expanded to provide multiple support services, including housekeeping, food, and facilities to over 750 customers across five additional industries — aviation, education, government, hospitality, and senior living. As a privately-held company, HHS is committed to creating customized solutions that best fit the needs of each customer. Learn more at hhs1.com.

HHS, LLC
800-229-2028 • hhs1.com
Founded in 1975, HHS began as a hospital housekeeping organization with a single customer. Today, HHS has expanded to provide multiple support services, including housekeeping, food, and facilities to over 750 customers across five additional industries — aviation, education, government, hospitality, and senior living. As a privately-held company, HHS is committed to creating customized solutions that best fit the needs of each customer. Learn more at hhs1.com.

ReadyGlobal

readyglobalnow.com • 866-810-0077
ReadyGlobal provides a complete suite of resiliency solutions to get your staff and facility ready for disasters and emergencies and for health care organizations to ensure compliance with CMS regulations. We offer a full suite of services including Risk Assessment, Emergency Plans, Cybersecurity, Policies & Procedures, Communication Plans, and Training & Testing Programs.

ReadyGlobal
866-810-0077 • readyglobalnow.com
ReadyGlobal provides a complete suite of resiliency solutions to get your staff and facility ready for disasters and emergencies and for health care organizations to ensure compliance with CMS regulations. We offer a full suite of services including Risk Assessment, Emergency Plans, Cybersecurity, Policies & Procedures, Communication Plans, and Training & Testing Programs.