The Center for Improvement in Healthcare Quality
Proudly Serving Healthcare Organizations Since 1999
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Celebrating Our Silver Jubilee
2024 Prospectus | Secure Your Booth Today!
Partners & Sponsors,
CIHQ invites you to view the 2024 Accreditation & Regulatory Summit prospectus. Come celebrate 25 years of CIHQ at Pedrotti’s Ranch in San Antonio, TX September 24-26, 2024.
Contact Michelle Shaffer at with questions and for more information about our annual Summit.

Our Partners

CIHQ strategically partners with companies and organizations that provide value-added services to our members. Our partners have agreed to discount their products or services to CIHQ members. Please remember to mention that you are a CIHQ member organization when contacting them.
HCSG • 800-363-4274
With a heritage of excellence spanning half a century, Healthcare Services Group (HCSG) serves the dining and environmental needs of healthcare communities. As a partner possessing proven systems, innovative resources, and dedicated team members who go beyond traditional expectations, HCSG delivers truly exceptional experiences and enhanced outcomes. Learn more at
Soleran • 866-765-5522
Soleran is the healthcare industry leader in Integrated Compliance Management (ICM) and facility compliance services. Our cloud-based, proprietary platform’s complete suite of connected solutions “talk” to each other offering streamlined processes, actionable insights, robust reporting all leading to greater efficiencies and a safer environment.
Sentact • 312-243-2300
Sentact delivers the industry leading comprehensive rounding solution specifically designed to improve quality, safety, and the patient experience. Our scalable solution has been implemented in over 800+ hospitals and healthcare networks. We are a true enterprise solution that can improve key metrics across the continuum from ambulatory, acute, to long-term care.
Medical Interactive • 844-923-9899
Medical Interactive Community is a transformative online training platform that delivers risk and patient safety education to medical professionals of all specialties. Our powerful library of resources includes continuing education courses, learning paths, guides, and management algorithms designed to help enhance patient safety and empower clinical staff to improve outcomes.
RLDatix • 888-737-7444
RLDatix is a global healthcare technology company helping organizations to provide safer care. Trusted by over 6,000 customers, we integrate and automate workflows across governance, risk, compliance (GRC), and workforce management functions to deliver critical insights that improve quality outcomes. As the only technology platform linking workforce management and GRC, our broad suite of enterprise software applications and services enable the identification of risk, enhance operational efficiency and compliance, and build a consistent, transparent culture of safety. RLDatix is committed to helping our customers inspire trust and provide a better, safer experience for clinicians, staff, and patients alike. Visit to learn more.
Courtemanche & Associates • 704-573-4535
Courtemanche & Associates Specializes in Healthcare Accreditation and Regulatory Compliance Consulting Services. With our extensive knowledge and expertise with TJC, CIHQ, CMS, DNV, AAAHC and more, our broad array of customized services provides results-oriented strategies and tools to assist organizations in navigating the course for regulatory compliance and success.
Medical Resource Network • 503-452-1748
Medical Resource Network provides an array of legal nurse consulting services including medical record review/analysis, external peer review, adverse event & call center management, mass tort litigation and medical malpractice. Our customers include hospitals and health systems, insurance plan administrators, legal service clients, pharmaceutical and medical device companies amongst others.
Community Hospital Corporation • 972-943-6400
Community Hospital Corporation owns, manages, or consults community and rural hospitals through CHC Hospitals, CHC Consulting and CHC ContinueCARE, with the purpose to guide, support and enhance the mission of community hospitals and healthcare providers. CHC helps improve quality outcomes, patient satisfaction, financial performance, and sustainability. Visit
QCC Healthcare Consultants • 214-226-1282
The complex world of healthcare rules, regulations, and accreditation standards is daunting. With QCC Healthcare Consultants supporting your organization, we collaborate with your team to ensure the highest quality of care and organization-wide compliance.
Beam Healthcare • 888-250-2326
Beam Healthcare helps micro-, critical access, and community hospitals expand their clinical services and capabilities without the high overhead. Beam clinicians have been providing virtual care since 2014, ranging from Onsite Hospitalist to 24/7 Tele-Hospitalist to Tele-Specialists to Tele-RT.
Flow • 888-250-2326
Flow is an all-in-one platform to automate team operations. No more waiting weeks or months. In less than 2 days, complete background checks + reference checks + medical and payor credentialing forms, and auto-assign training courses. Get your team working faster while spending less time on team operations with Flow. Automate how you onboard, train, monitor, manage, and credential your team.
Mandry Technologies • 806-791-3661
Mandry Technology offers solutions through its Mandry SECURE business segment to improve an organization’s cyber risk management posture via a Risk Management Continuum which includes framework alignment with industry standards such as NIST, CIS Controls, and ISO27001.
Wound Vision • 888-851-0098
WoundVision™ is the industry pioneer in advanced skin and wound imaging. Unlike other wound imaging solutions, our Scout technology combines thermography and photography into a single modality. This enables trained and qualified healthcare professionals to harness the power of physiological documentation for objective and quantitative measurements of skin temperature change.
Health Tech • 615-309-6053
We know hospitals and we know how to make them perform better. Our people are dedicated to the goal of improving performance, achieving compliance, reducing costs, and ultimately improving patient care. Since 1971 we've partnered with over 200 community hospitals to help them realize an average savings of 30% and an increase in profits average of 23%. Email us at or call us today!
PowerDMS • 800-749-5104
PowerDMS is a policy and compliance management platform for high-trust organizations. CIHQ facilities are using PowerDMS to update policies 4x’s faster, provide staff a single source of truth for policies, save thousands in paper costs, and spend 50% less time preparing for your CIHQ survey. Visit to learn more.
HCE Global • 800-813-7117
Our team of seasoned professionals have extensive experience in healthcare management, strategy and technology which helps us to have a deep understanding of complex challenges facing the healthcare sector. This allows us to offer strategic insights and customized solutions for our clients. HCE Global continuously monitors global healthcare trends, policy changes and industry advancements to stay at the forefront of the ever-evolving healthcare landscape.
CarePort • 844-722-7678
CarePort®, powered by WellSky® is the leading care coordination network with over 1,000 hospitals and 130,000 post-acute and community providers connected across the U.S. The end-to-end platform bridges acute and post-acute EHR data, providing visibility into the entire patient journey for providers, physicians, payers, and risk-bearing organizations.
SpecialtyCare • 615-345-5400
SpecialtyCare is a leading provider of outsourced OR support services, participating in 400,000 procedures annually, supporting 13,500 physicians in more than 1,100 hospitals. Our expert clinicians are highly trained, certified, and work as integrated members of any OR team. We help build operating rooms of excellence by staying true to what we do best: perfusion, intraoperative neuromonitoring, autotransfusion, sterile processing consulting, surgical assist, and minimally invasive surgical support.
Ascend Imaging • 877-816-0366
At Ascend Imaging, our paramount objective is to delight customers by delivering cutting-edge products and services, complemented by a consultative approach. As an esteemed Authorized Representative of Philips Healthcare for Diagnostic Imaging, our latest collaboration introduces state-of-the-art Modular & Relocatable buildings to the North American healthcare market.
Access Mobile
Access Mobile offers medical-grade relocatable modular buildings and trailers that provide increased patient access for MRI, CT, surgery, and other healthcare applications. Our versatile solutions are applicable for permanent, semi-permanent, and construction phase extensions of your services.
Covenant Rock Consulting • 832-418-2018
Looking for real world solutions to your real world problems? We are here for YOU. We are a team of colleagues that have the experience, training, and knowledge to help you overcome your current struggles. Be it a lack of resources, a tight budget, or just some overwhelming circumstances, we can help! Our mission is to help you go from being reactionary to being proactive, to creating a true program of Excellence!
Performance Logic • 888-407-1705
Performance Logic offers healthcare organizations a dynamic platform for managing compliance and continual improvement initiatives. Our comprehensive, data-driven solutions for conducting safety and QA inspections, compliance audits, and environment of care rounding help healthcare organizations build capacity around automation, staff engagement, and timely resolution of identified issues, resulting in measurable performance improvement.
SIPS Consults • 972-572-1988
We solve the complicated problems that plague many Sterile Processing Departments by offering a variety of services to assist your facility in meeting standard and regulatory guidelines.
SafeQual • 516-639-0200
SafeQual is an innovative cloud-based software for helping safety, quality, risk, and compliance departments work better together and with more automation. SafeQual connects your people and systems seamlessly in more rapid and distributed workflows, allowing leaders like you to engage more people in the pursuit of zero patient and employee harm.
Hyperion Biotechnology, Inc. • 210-493-7452
Hyperion helps healthcare facilities monitor the safety of their water systems with affordable Legionella testing. CDC Elite certified and accredited under AIHA’s Environmental Microbiology Laboratory Accreditation Program (EMLAP); Hyperion’s laboratory specializes in detecting Legionella pneumophila. Hyperion serves customers across the U.S. with sample collection and laboratory testing to support efforts to reduce the risk of Legionella. Customers can order sampling kits online or receive personalized service from Hyperion’s Legionella services specialists. Hyperion is a Service-Disabled Veteran-Owned and Woman-Owned Small Business.
CEG Solutions • 703-294-5600
CEG identifies, designs, implements, and finances turnkey HVAC, Mechanical, and Electrical energy and water conservation solutions. We reach beyond traditional energy conservation measures (ECMs) to customize innovative solutions for each project, ranging from advanced building controls strategies to cutting edge renewables. CEG can address deferred maintenance issues and revitalize your facilities infrastructure from LED lighting retrofits, central plants and HVAC systems, to building envelopes and roofing. Our team of experts specialize in high-impact ESPC projects for mission-critical facilities like data centers and laboratories. We have delivered multiple, award-winning projects in challenging facilities (e.g., NASA JPL: 2022 DOE Federal Energy & Water Management Award and Fort Knox Cadet Command Training Center: 2020 AEE Region III Project of the Year).
MCN Healthcare • 800-538-6264
MCN Healthcare is the leading provider of policy management built specifically for the healthcare industry. For over 30 years, healthcare professionals have benefited from our policy manager, policy library, regulatory alerts, e-learning and contract management solutions.
Fortified Health Security • 615-600-4002
- Fortified Health Security is the MSSP partner of choice for healthcare systems in the U.S. Their clients choose Fortified for their specialized healthcare focus and unparalleled range of Advisory and Threat Defense services. They stay for the effectiveness and simplicity of managing cybersecurity programs with Fortified as their partner.
National Association of Long Term Hospitals • 240-403-0154
NALTH, the National Association of Long Term Hospitals is the premier association representing long term acute care hospitals (LTCHs) and associated professional staff committed to advancing the health, well-being and quality of care for medically complex patients who require prolonged hospital stays. Included in care are specialized programs to help achieve medical stability and maximum function.
Inventory Solutions
For over ten years, Inventory Solutions Plus (ISP) has been helping hospitals throughout the country address their problem of surplus medical supplies and equipment. Unlike other companies, ISP accepts almost all unwanted, outmoded and damaged medical equipment. Also, unopened, unused medical surgical supplies and single use items, expired or not are welcome. We facilitate every stage of the removal process, allowing your staff more free time for important tasks. Our years of professional operation allow us to quickly help evaluate your needs, provide you with the necessary equipment, then help you remove everything you specify. With Inventory Solutions Plus, you save money because we pay all costs involved in our services, you pay nothing. You also gain valuable floor space you can re-purpose as telehealth, treatment, lab or office space
UT Health Houston • 713-500-3479
The Center for Quality Health IT Improvement (CQHII) of UTHealth Houston McWilliams School of Biomedical Informatics offers quality improvement, data analysis, EHR optimization, Security Risk and SAFER Guide analysis with risk mitigation. CQHII Advisors provide project management assistance and enable practices to use the EHR to meet federal and state incentive program requirements.
RxXtra • 769-233-4323
RxXtra is a full service 340B Drug Program boutique consulting and management company serving Covered Entities across the nation. From developing new programs, optimizing existing ones, increasing compliance measures, augmenting CE staff, and more - RxXtra is here to serve you and your patients!
SpendMend • 616-257-6300
Headquartered in Grand Rapids, MI, SpendMend provides a growing suite of cost-cycle solutions for the healthcare industry. Their solutions include: Profit Recovery, Medical Device Warranty Tracking, 340B Compliance, Pharmacy Optimization, Contract Compliance, Sales & Use Tax Auditing and more. At present, the company serves over 120 major U.S. healthcare systems spread across over 2800 hospitals and other facilities.
HHS, LLC • 800-229-2028
Founded in 1975, HHS, formerly Hospital Housekeeping Systems, began as a hospital housekeeping organization with a single customer. Today, HHS has expanded to provide multiple support services, including housekeeping, food, facilities, patient flow, healthcare technology management, and linen utilization to over 750 customers. As a privately-held company with almost 20,000 employees, HHS is committed to creating customized solutions that best fit the needs of each customer. Learn more at
CSE Leadership • 817-658-9383
Dallas/Fort Worth-based CSE Leadership LLC equips healthcare leaders and physicians with powerful tools to practice compassionate communication so they feel re-energized in their craft and the life-changing moments they experience with their care teams and patients. More information can be found at
YouCompli • 412-248-1200
Founded in 2016, YouCompli offers the only healthcare compliance solution combining actionable, regulatory analysis and a simple SaaS workflow. Its compliance experts distill the complex regulatory changes issued by every healthcare regulator into straightforward action plans validated by Horty Springer, the nation’s leading healthcare law firm. YouCompli’s solution then guides users through a simple workflow to assign, manage, and track the rollout and completion of regulatory requirements. This one-two punch of intelligence and technology protects the whole organization and puts compliance officers at ease.
One Source • 800-701-3560
Your Manufacturers' Instruction for Use Documents (IFU) are just one click away at Your entire facility will be compliance-ready with online access to thousands of up-to-date manufacturer and Tech Ready documents for cleaning, decontaminating, and sterilizing reusable instruments and devices.
Not only will you save time, space and money, the oneSOURCE Customer Service Team will contact manufacturers for your specific IFU document needs, update the database regularly, provide notification of revised documents, and add documents upon request to eliminate your compliance worries.
Voyce • 519-990-3416
Voyce is a technology-driven company deeply committed to helping people facing language barriers, enabling them to easily and quickly communicate with their healthcare provider. Voyce’s professional, trained medical interpreters provide interpretation across a variety of technology and telehealth platforms in 240+ languages and dialects, including American Sign Language.
Vanguard Resources • 301-606-8631
Vanguard Resources is an industry leader in integrated facilities management, maintenance, and regulatory compliance. Since 1996, Vanguard has supported large businesses in healthcare, higher education, industrial, manufacturing, and government by establishing maintenance plans for prolonging the life of buildings and facilities' assets. With our extensive experience with mission-critical facilities, we are committed to illustrating to our customers how Vanguard partners seamlessly to transition all facilities management activities over to Vanguard’s process improvement plans. We are an outsourced provider of resources and expertise that you need to maintain and manage your facility so that you can focus on your core business. We know facilities and can help your organization stay on top of your building assets from A-Z.
National Recall Alert Center • 800-672-2669
NRAC is the first, federally approved, non-profit, 501(c)3 non-governmental service agency whose ONLY PURPOSE, since its inception in 1973, is to disseminate critical warning alerts and provide compliance to over 4000 member facilities. NRAC designed our leading-edge, cloud computing E-CLASS Tracker in response to our members' needs for a comprehensive, flexible, easy-to-use, automated recall management system that streamlines the recall process and provides full accountability, tracking, automatic escalation, and customizable reporting.
Guiding Patients • 231-638-2266
The gateway to informed choice for after-hospital healthcare. Free and public-facing with unlimited access to over 30,000 nationwide providers including home health, inpatient rehab, and skilled nursing facilities, all searchable with the click of a button. Check out each provider's insurance coverage, locations served, clinical specialties, pictures, virtual tours and more, today on
Prista • 512-266-7126
Prista’s mission is to help healthcare providers improve performance, both clinically and financially, while creating and sustaining a “Culture of Quality” in their organizations. In other words, Prista helps to facilitate an environment that drives continuous performance improvement in patient care and safety. Prista does this by developing innovative, intuitive, easy-to-use software that goes beyond traditional reporting to provide actionable insights in real-time. With Prista’s ActionCue CI platform, information is more readily available, more meaningful, and more actionably insightful for healthcare executives, managers, and clinical staff.
Hospital Rescue • 806-559-9071
Hospital Rescue is a family owned and operated company assisting rural healthcare facilities with a combined 50 years of experience in opening new, reopening closed, salvaging near-closed facilities, consulting services in corrective operations and management, and successful accreditation. We also provide financing, staffing, RCM, and EMR via our vetted partners.
Community Health Accreditation Partner • 202-862-3413
CHAP is an independent, nonprofit accrediting body for home and community-based health care organizations. We are people who care on a mission to lead and to serve. Because when the business of care gets better, the care of people gets better. That's CHAP. And that's our promise.
Vizziq • 623-258-6098
Vizziq is the first over-the-ground, progressive, neuromuscular gait trainer shown to improve gait mechanics, confidence, and decreasing fear of falling. Vizziq activates three inherent fall defense mechanisms including vestibular, visual, and somatosensory systems; enabling people to walk confidently and comfortably while maintaining proper posture and form. Quality, Repetition, & Form; One step at a time!
ACPHealth • 979-217-1317
ACPHealth specializes in Emergency Medical Contract Group solutions that maximize Hospital ROI, ER Care Quality, Community Engagement, and ER Physician Alignment. We are pioneers in patient centered and cost effective Emergency Care passionately pursuing sustainable access to expert Emergency Care for every community.
Unburden the delivery of care by leveraging easy and interoperable technology solutions from just one partner—Zebra. Zebra offers the industry’s broadest portfolio of healthcare solutions that integrate effortlessly to connect assets, workflows, patients and staff into one holistic system. Let’s work together to give your teams more control, reduce unwanted workarounds, and regain more time for care.
Strateq Health • 866-920-7229
Strateq Health offers a native cloud-based, highly secured, easy-to-use, and ONC-certified EHR software designed specifically for critical access, rural, community hospitals, micro-hospitals and freestanding ERs. No upfront CapEx required, just a monthly SaaS fee to implement and use StrateqEHR.
WrightCare Consulting • 806-680-4172
WrightCare Consulting provides clinical consulting and staffing services specifically for rural and critical access hospitals across the United States. Our primary service is providing Interim Chief Nursing Officer staffing and clinical leadership training and support. We understand the opportunities and challenges of rural healthcare and look forward to helping your facility reach its clinical, quality, and financial goals.
Dunbar Organizational Health
At Dunbar Organizational Health, we focus on measuring and improving staff engagement virtually, to create both immediate and long-term results in this challenging environment. We bring the training to your organization for an immediate ROI. Our web-based Virtual Training (VT) Platform can be accessed via smartphone, tablet or PC for minimal work disruption. Our goal is to help you achieve your organization’s greatest potential without taking you away from your most important job - running your hospital. Discover how to raise the quality of conversations at your hospital resulting in an increase of employee engagement, higher performing teams, and an improved patient experience. Help your teams become comfortable in having uncomfortable conversations to hold team members accountable.
WoundCentrics • 210-667-5478
The Wound Care University team is dedicated to providing reliable and reputable course programs for medical professionals seeking to enter or continue their advanced wound care management education. We offer both in person and on demand training for all levels of experience. Become the wound care expert in your facility!
Patient Experience Life Support is the #1 course for Healthcare providers who want to maximize their patient satisfaction / experience survey scores. PXLS provides all the information and instruction a healthcare provider needs to get top scores. PXLS course is an online, on-demand course that takes only 5 hours. After completing the course, you receive a 2 year certification

Our Sponsors

CIHQ is proud to introduce its highly valued Sponsors. These companies bring value to our organizations through their programs and services. Please remember to mention that you are a CIHQ member organization when contacting them.
If you are a Sponsor and want to learn more about becoming a Partner or would like to become a CIHQ Sponsor, please contact Michelle Shaffer, Director of Business and Program Development at
UT Arlington • 817-272-9667
The UTA College of Nursing and Health Innovation’s Center for Rural Health and Nursing was established in October 2021 to improve access to needed health care professionals and to partner with communities in improving outcomes of care. As a newly founded Center, we hope to make good leeway for the goals below in a 2-year time span. We want to have a strong base to ensure that this program is sustainable for many years to come. The most important part of the Center is ensuring that the rural communities are heard and growing in health care knowledge and education
Cura • 302-454-7823
Cura uses the food is medicine philosophy and the comfort and healing attributes of food to create a memorable dining experience. Our signature Completely Satisfied program allows us to align with our clients’ clinical and patient care philosophies resulting in higher patient satisfaction scores and more efficient operational outcomes.
FSI Services • 254-722-3893
FSI Services - The only CMMS purpose built for healthcare maintenance management. Optimize your hospital's Facilities and Healthcare Technology Management (HTM) operations with FSI's CMMS platform. Deploy a comprehensive, standardized, and scalable cloud-based maintenance management software and empower your users with accurate, usable, and useful data — just one click away.
Oi Heath • 800-750-0201
Oi Health is a leader in next-generation decision support systems for healthcare organizations, providing the tools to achieve continuous improvement and enhanced performance. Oi Health’s suite of innovative and feature-rich products provides management teams with comprehensive financial and operational reporting, planning, analysis, and data visualization within an entirely browser-based model
Inventory Advantage • 210-388-7104
Inventory Advantage is a specialized provider of facility fixed asset and medical equipment inventory services. If your organization is planning or preparing for an upcoming accreditation survey, a new CMMS implementation, or a refreshed and accurate asset information for capital budget planning, Inventory Advantage provides quality services to meet those needs.
Feedtrail • 919-366-7566
Feedtrail is the chosen platform for automating the collection, analysis, and service recovery of real-time patient feedback in over 300 locations nationwide. Feedtrail’s suite of business intelligence solutions was built to help organizations identify where specifically to focus their time and energy to ensure patient satisfaction, influence patient retention, and streamline delivery of care. Stop guessing what matters most to your patients and let Feedtrail tell you.
Rali • 404-717-7040
Rali empowers measurable, scalable, and lasting change through teams across the organization. Rali ensures successful outcomes by uniting technology, behavioral science, and change management best practices into a first of its kind Change Experience Platform. Rali's unique Learn | Do | Inspire framework activates all the drivers of engagement, behavioral adoption, and organization impact.
Proficient Health • 336-389-6600
Proficient Health helps complex health and provider networks align every aspect of referral management to drive better patient care and strengthen financial and operational performance. Our solutions enable community-wide communication and collaboration through simplified workflows, actionable data sets, increased specialist access, and real-time insights.
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