"Partnering with CIHQ for our reaccreditation and Center of Excellence surveys was an exceptionally positive experience. The survey team brought a remarkably collaborative, educational, and thorough approach to the process. Rather than feeling like a rigid inspection, the survey felt like a true partnership focused on elevating our quality of care. Throughout the survey process, the CIHQ team demonstrated unmatched professionalism, clinical expertise, and approachable guidance. They took the time to engage directly with our frontline teams, turning every standard evaluation into a valuable learning opportunity. We are thrilled to achieve our reaccreditation and three Centers of Excellence designations with CIHQ. The efficiency and transparency of the CIHQ process allowed our team to showcase our commitment to patient care. We highly value CIHQ’s partnership in our ongoing pursuit of clinical excellence."

"On behalf of Lafayette Physical, I would like to thank the surveyors. They recognized that surveys are nerve racking, but they did a great job of explaining and easing the anxiousness. They explained and provided guidance. They acknowledged the hard work that all members of the staff do. The experience was conducive to learning."

"The leadership team from Patients ER & Hospital is proud to announce we have achieved accreditation through Center for Improvement in Healthcare Quality. This accomplishment reflects our staff member’s unwavering commitment to providing safe, high-quality, and patient-centered care to our community.

The survey process with CIHQ was thorough, collaborative, and educational. The surveyors were professional, knowledgeable, and supportive. They provided us with valuable insights that have strengthened our focus on continuous improvement of our patient experience.

We appreciate CIHQ’s partnership throughout this journey and are honored to be recognized for meeting these high standards! Congratulations to our staff members for their dedication and teamwork. This achievement is a testament to their hard work and commitment to our facility and our patients."

"This team was a pleasure to work with! Everything went great! Our team leader was very informative and educational!

Our second generalist surveyor was very thorough and informative. Her passion for and dedication to her profession is evident in all that she does.

Our life safety surveyor enjoyed our time with him! He was a pleasure to meet and learn from."

"We don't really have anything that we think should be improved on, but would like to say thank you for having so many resources available that allows us to prepare better for survey. Keep up the great work!

This survey was the first for many on our hospital team. Our team leader made sure that everyone understood the process and also made sure that no one was overstressing because CIHQ was here. Staff was very comfortable with her approach and communication which made the survey much easier for the hospital as a whole. Please keep her on as Team Lead because she did a great job!

Our generalist surveyor gave staff very good feedback pertaining to past survey results vs this survey that really encouraged our staff because the staff could see that all the hard work we have done as an organization has made a difference. She knows the standards and does a really good job looking at things objectively which we appreciate.

Our life safety surveyor was very knowledgeable and was able to answer questions staff had. He took time to address questions from our CEO regarding Life Safety issues found. We really like Russell and was friendly, approachable and kept staff at ease."