"We are so honored to have achieved accreditation through CIHQ for Everest Rehabilitation, Temple TX. The tools and techniques provided to us during survey have ensured that we achieve our goal of providing the best quality of care. We really appreciate the educational approach. As soon as they stepped into your facility, they instantly put you at ease and let you know that they are here to help. Truly help!"

"We recently had our first accreditation survey with CIHQ and the experience was such a positive one. The educational materials, webinars and guidance documents for survey preparation provided from CIHQ made the process and expectations very clear from onset. The CIHQ team was excellent to work with during our survey and imparted a wealth of knowledge in ensuring our facility aligns with CMS COPs in just a short few days. We look forward to our partnership with CIHQ!"

"CIHQ provided us with the ability to assess our level of performance in relation to established standards and to implement ways to continuously improve our processes. They are very knowledgeable, informative and offer education and resources in order to provide our facility with the quality of standards in order to be awarded the CIHQ Hospital Accreditation. The complete experience was professional, organized, and committed to making sure that our hospital is able to provide our community with high quality care and overall safety."

"Working with CIHQ is the smartest move any hospital can make for their initial survey experience. From the beginning, the process felt like a team "effort" and success was on everyone’s mind. Through my years of navigating healthcare systems and different accreditation processes, I truly believe CIHQ is the best choice as an accrediting partner."

"Our experience with CIHQ has been exceptional. Seeking a high-level of accreditation can be daunting, but CIHQ truly offers a partnership that helps navigate the process and acts as a resource that helps us achieve even higher levels of quality so we can provide the best care possible. The survey team is fair, professional, thorough and really helped alleviate the stress that this kind of process usually brings. We’ve had unanimously positive responses from our staff applauding CIHQ’s process and commitment to patient experience and safety. This is a partnership that we’re very excited to be a part of."

"I am quite pleased with how CIHQ approached, handled and managed the entire accreditation process. Superb and professionally done! Gratefully from Saint Camillus Medical Center Physicians and Staff."

"CIHQ was able to get our hospital focused on the areas that urgently needed our attention. They placed the right amount of attention on improving our care needs. CIHQ was great with answering our questions and explaining the rational for each problem. Improving our patient care was everyone’s goal. Not just stating what problems or issues we had but giving the solutions and examples made it easier and faster to resolve the problems.

"Our experience working with CIHQ on our initial accreditation was very informative and collegial. The team from CIHQ put our associates at ease, and used the opportunity to educate. The tools and resources on their website were very helpful in preparing for the site visit and any action planning needed."

"Working with CIHQ was a productive and supportive experience. The surveyors were fair and concise in their analysis and recommendations. They employed an educational approach verses a punitive approach that I have experienced with other accreditation entities."

"I don't think in 35 years I’ve ever told surveyors thank you, but it is time. Thank you! We are appreciative of your collegial and consultative approach to the survey with the mindset of improving our performance versus finding ways to denigrate the hard work my team performs on a daily basis. It was a refreshing change. On behalf of my team, our board and CHC, thank you for what you’ve done for us as well as making our industry human again by focusing on the things that matter. I look forward to a long and productive partnership with CIHQ. You are welcome in our facility any time."

"Our experience with this survey was positive all around. The CIHQ team were very knowledgeable on the standards and explained everything thoroughly. They were friendly and engaging during the entire survey. The process helped us to improve our quality of care."

"This is the second time I have had the privilege of working with the CIHQ Team. I just wanted to take moment to thank you all for your professionalism and education moments. It is greatly appreciated and we look forward to a prosperous future."

"Our accreditation experience with CIHQ was nothing like typical surveys from our past surveys by TJC or our state agency. Our surveyors were polite¸ approachable¸ pleasant and exceptionally knowledgeable; they were very efficient and respectful of everyone’s time. Opportunities were pointed out with suggestions on how to improve¸ and it was clear that CIHQ had the same goal as IRMC - to help us provide the best and safest care possible."