Proudly Serving Healthcare Organizations Since 1999
CIHQ is a member-based organization comprised of hospitals
and other healthcare entities throughout the United States.
What CIHQ Accredited Hospitals Are Saying!
"As a small, independent healthcare provider, our experience with CIHQ has been nothing but excellent! They helped us in every step of the process from the navigating the CMS application, preparing for the site survey, and assisting with our Corrective Action Plan. CIHQ was truly collegial and provided a multitude of suggestions for improvement. Their consultation never waivered from the patient perspective. We look forward to many years of partnership with CIHQ."
Jon Venuti, Director of Operations
Brazos Valley Hospital
"Our facility had a very positive experience with the CIHQ surveys. CIHQ is collaborative and instructive and it is obvious they are very concerned with helping our facility to become more compliant, while at the same time we had a very strong sense that performance excellence and true compliance with CMS conditions of participation are of primary importance to CIHQ. Additionally, CIHQ provides some very useful tools, such as WebEx’s and forms that help our facility to become compliant and successful, my only regret is that we have not used more of them."
Teri Koch, Director, Quality Management
Landmark Rehabilitation Hospital of Joplin
"Our experience with CIHQ for initial accreditation was unparalleled. While others’ survey processes can seem counter-intuitive, CIHQ’s goal for the survey matched our facility’s: to ensure we provide safe, excellent care to our patients. We are very thankful for their kindness, professionalism, and prompt responses throughout the process!."
Melissa Hampton, Director of Quality
Sayre Community Hospital
"To earn a CIHQ Hospital Accreditation, Jellico Community Hospital was evaluated in a thorough and fair assessment. The survey team was knowledgeable and provided additional information for the best practice for improvement."
Angie Jones, Administrative Director, Quality/Compliance Officer
Jellico Community Hospital
"Our experience with the CIHQ accreditation survey was very pleasant. Rick and his team were very professional and explained the entire process for our survey. The surveyors took the time to educate the staff as they went along. I am looking forward to our next survey for Center of Excellence!"
Kathy DeVore, Chief Executive Officer
Arkansas Continued Care Hospital of Jonesboro
"This CIHQ experience was very organized and extremely informative. The entire process was easy to follow and the open communication with the CIHQ team was helpful, detailed and very effective. Having past working experiences with surveys, CIHQ ranked high on the list as of one of the best organized accreditation surveys."
Greta A. Green, Chief Nursing Officer
ContinueCARE Hospital at Palmetto Baptist Health
"Approximately nine months ago, PIH Health Hospital – Downey began seeking a different general acute hospital accrediting survey experience; one in which staff, physicians and leadership would undergo a collaborative, educational opportunity during the survey process. Fortunately, we were familiar with The Center for Improvement in Healthcare Quality (CIHQ) through their consulting services related to past accreditation survey preparation with PIH Health. We selected CIHQ as our accrediting agency early in 2017 and underwent our first survey with them in June 2017. The process was well defined and organized throughout the entire three day survey and communication from the surveyors was frequent and thorough. The focus on CMS conditions of participation was refreshing and the surveyors interpretation of the standards was clearly communicated in an easily understood style. Several staff, physician and leaders commented post survey on being pleasantly surprised with the cooperative approach by the surveyors and stated this was the best survey experience they have encountered in their careers. For myself, instead of three days of stress and anxiety, the survey was a positive educational experience and I am grateful to Rick Curtis and his team for imparting their knowledge to us in such a professional and collaborative manner. I look forward to our continued relationship with CIHQ."
Ramona Pratt, Chief Operating Officer
PIH Health Hospital - Downey
"Our survey with CIHQ was very thorough and fair. Mr. Curtis and Ms. Burgkwist were very knowledgeable and served as great teachers on items we needed to improve on. We look forward to working with CIHQ in the future to further improve our organization."
Chris Simpson, Chief Executive Officer
Cornerstone Hospital West Monroe
"Having been in healthcare for more than 30 years, I had never had the experience during survey prep or the survey process as I had with CIHQ. The process was concise, informative and very professional. It was a positive learning experience for all of the team. Thank you."
Stephanie Hyde, Chief Executive Officer
ContinueCARE Hospital of Tyler
"Switching To CIHQ was one of the most rewarding decision I have made for Atrium Hospital, CIHQ is a true partner in health care. They are professional and easy to work with. We were quite ready when we were visited by the State for a survey validation. I highly recommend CIHQ as the accreditation body for all LTAC hospitals."
Ahmad Zaid, Chief Executive Officer
Atrium Medical Center
"I would like to say, as the facility administrator and a RN, I thought that the surveying team was beyond excellent. It was a survey that had actual value for our facility and our patient’s safety. The process was extremely collaborative, thought provoking and most of all, led by an intelligent, common sense oriented team. Overall it was an excellent experience."
Kelly Wilcher, Chief Executive Officer
Carson Tahoe Continuing Care Hospital
"As a new hospital, we interviewed all the Medicare accrediting bodies, after which we felt CIHQ was the best choice. Now, after having gone through the accreditation process with CIHQ, experiencing their team and their process, we know beyond a shadow of a doubt that we made the absolute right decision!"
Tad Tomaseski, Chief Executive Officer
icare Rehabilitation Hospital
"I was very impressed with the surveyors’ ability to quickly and thoroughly focus on key points during the survey. Their approach was consultative and educational. As they identified issues they provided detailed options for addressing the concern. We were all impressed with their professionalism and obvious commitment to patient safety and continuous quality improvement."
Lucy Norris, CNO
Houston County Medical Center
Center for Improvement in Healthcare Quality (CIHQ)
P.O. Box 3620
McKinney, TX 75070
Phone: 866-324-5080 | Fax: 805-934-8588

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