"This team was a pleasure to work with! Everything went great! Our team leader was very informative and educational!

Our second generalist surveyor was very thorough and informative. Her passion for and dedication to her profession is evident in all that she does.

Our life safety surveyor enjoyed our time with him! He was a pleasure to meet and learn from."

"This was my first survey experience with CIHQ, and I was extremely pleased with the entire process. Our team leader was very knowledgeable and made us feel comfortable from start to finish. She created a supportive atmosphere that helped ease any anxiety and encouraged open communication. I especially appreciated the education she provided throughout the survey, as it made the experience not only evaluative but also highly informative and valuable. Overall, it was a very positive and constructive experience.

Our life safety specialist was very knowledgeable and personable throughout the survey process. He created a supportive environment and helped put everyone at ease. He also provided valuable education to our Director of Plant Operations during the survey, making the experience both informative and constructive. Overall, it was a very positive experience."

"Our team leader was a great teacher. She knew her standards and was instrumental in explaining appropriateness of dating food items with opened dates and expiration dates. She allowed us to ask questions without fear of penalty. She set everyone at ease and wasn't demeaning to the staff."

"We appreciated that the surveyors took an educational approach, providing valuable insights into best practices that will help us strengthen our compliance and, ultimately, patient care.

It was a collaborative, thorough process and experience. The inspectors were insightful, pointing out not just what needed to change, but why, helping our team better understand the 'what' and 'why' of regulatory requirements. The feedback was clear, actionable and focused on helping us meet and exceed industry standards.

We are very grateful for the continued journey together."

"We wanted to say thank you for sending a survey team that was knowledgeable, warm/friendly, professional, engaging, efficient, and truly cared about the job they were sent to do. It was not easy to survey and be surveyed at the same time, but your team did an incredible job. I truly enjoyed meeting and working with each member of the team.

Our team leader was a fantastic surveyor and team lead. She presented with an infectious smile and made you feel comfortable throughout the survey process. Paula conducted a thorough survey and provided feedback that was very meaningful and helpful to the organization.

Our generalist surveyor was an amazing surveyor who was very warm and friendly. During the survey process, she was very meticulous and engaging with all she encountered. She did an outstanding job interviewing patients and provided patient feedback in a clear and concise manner.

Our life safety specialist presented us with a wealth of knowledge and was awesome throughout his survey duties. He provided challenging opportunities yet allowed for feedback and presentation of documents to validate discrepancies."