"Our team lead survey was professional and assisted the hospital team to have better understanding of CMS regulations. The time she took with the team to explain the "why" will certainly assist the hospital in improving their processes, resulting in improved patient quality and outcomes.

Our life safety surveyor also assisted in the team understanding the "why" for the findings. This will only increase the team’s performance and safety outcomes."

"Our team leader was exceptionally professional and courteous throughout her visit. She demonstrated a deep understanding of our operations and provided valuable guidance on how we can further improve and strengthen our processes.

Our life safety surveyor was both insightful and practical, offering clear direction that will help us enhance overall efficiency and maintain a high standard of performance. We greatly appreciate his time, expertise, and the positive approach brought to our review."

"Based on this survey experience, there is not a MSH member of our leadership team that would not recommend CIHQ to another hospital or organization for their accreditation needs. Several members commented on the positive educational experience compared to their previous experience with other Aos."

"This was my first CIHQ survey. Our team leader did a great job of explaining "the why" surrounding the process and took great care to ensure we understood the standard and what she is looking for. The discussions were very informative. Overall, this was a great experience for me and the team at Tulsa. I have found myself repeating her phrase "When we know better, we do better" This is so true.

Our life safety surveyor was also very informative and did a great job of explaining in detail the standards and what he was looking for. He took the time to provide education and coaching. He served as a great resource for our plant/facilities team members while on site."

"Prior to survey, CIHQ provided Cobalt El Paso with the survey agenda and activity guide which details all needed documents at the time of their visit. This helped us to be fully prepared for the survey and provided our surveyors with the ability to perform a seamless and thorough document review. Our surveyors were very courteous and considerate. They informed us of any deficiencies throughout the survey and what we needed to do to correct the deficiency. They provided excellent education that was relative to the standards. The whole survey process was enjoyable. Cobalt and Curahealth are pleased to be a partner with CIHQ for our accreditation process."