"We just completed our reaccreditation survey in August 2021 and CIHQ, as always, it was thorough and fair. After every survey and encounter I have with any CIHQ team member I feel I am a better healthcare leader with a clearer understanding of CMS requirements."

"CIHQ is always very collaborative and instructive during their surveys. CIHQ staff are courteous and pleasant to work with. As a Quality Manager, I always learn a great deal from the team, and the surveys always serve to make our hospital better."

"It was a pleasure working with CIHQ in order to achieve accreditation. The surveyors used their expertise to not only guide but to also mentor us on this high-anxiety process. They were the consummate professionals and encompassed a wealth of knowledge within the Healthcare industry. There was never a time, during the process, that we felt we were in this alone…this was definitely a partnership. Our organization is so much better because of this experience. We cannot thank the CIHQ team enough!"

"The opportunity to work with such a professional team is always a privilege. The team that is also willing to take the time and teach while in a survey is a very special one indeed.

Your surveyors represented CIHQ in the most professional manner. Their kindness and thoughtfulness as they coached and mentored will always be appreciated by our team. It is not an easy process to go through any type of survey. We have been made a better organization for it.

I highly recommend CIHQ for all hospitals who are in need of accreditation. I have been through several, all with other names and there is no one better! Thank you CIHQ!"

"Our CIHQ survey went smoothly! The survey team conducted the survey with precision and in a seamless fashion. Their approach was not punitive but educational. They motivated us to improve our processes and systems. As a new DQM, this was my first experience undergoing a re-accreditation survey under the CIHQ accreditation body and I feel that this was educational and I learned significantly throughout the process."

"The CIHQ survey was unlike others I’ve experienced in my career. The surveyors were communicative and reasonable, offering functional and realistic recommendations. We sensed we had a true partner in our goals to excel in providing safe and quality care. Our team felt supported and learned so much from the process that was administered with kindness, humor, and grace. Thank you for putting our staff at ease making this survey educational and positive."

"I want to thank you for the culture that you have built at CIHQ - one truly that supports Improving Healthcare Quality. Not one of the leadership team had prepared for or participated in an accreditation survey at Continued Care Hospital of Arkansas. Not only is the team young in their roles, they are newly forming as a team. Your teams' educational and professional approach coupled with the thoroughness was appreciated more than you know and gives ACCH the foundation to continue to strive for Excellence. Thank you, Sally and the support staff at CHC"

"The accreditation and survey process with CIHQ is far and away the best I have experienced in my 45+ years in healthcare. The collaboration and teaching is so appreciated! The most recent survey occurred while our facility was in a COVID surge, the surveyors went out of their way to not add additional stress to staff. We so appreciate them!"

"CIHQ was a partner in collaboration, efficiency, and education. The surveyors were fair and had the outlook to work with us and excel the well-being of our hospital. We are honored to receive this accreditation and feel privileged that the accreditation process enhanced patient safety at Phoenix ER & Medical Hospital. We are very grateful for our positive experience with CIHQ."

"In the months leading up to accreditation, the CIHQ administration was attentive to our questions and helped guide our team to success. The surveyors arrived at our facility with a positive perspective, making the accreditation process enjoyable. We are truly grateful for the opportunity to partner with CIHQ to ensure the most optimal care for our patients."

"Our experience working with CIHQ has been very positive. The survey team is very professional and knowledgeable! They create an educational environment by allowing staff to be comfortable when interacting with them. They have helped our organization be able to provide the quality of care that our community deserves."

"We recently completed a deemed status survey with CIHQ. The process held us accountable to the standards at the highest level and at the same time provided tools and education to improve our processes, patient outcomes and organizational performance. The surveyors were precise in their observations, friendly, knowledgeable and extremely educational. The resources and tools available from CIHQ and their surveyor team are professional and delivered findings with the intent to help the facility to improve, maintain compliance and achieve optimal outcomes. We look forward to working with CIHQ in the future, continued learning and compliance!"