"This was my first CIHQ survey. Our team leader did a great job of explaining "the why" surrounding the process and took great care to ensure we understood the standard and what she is looking for. The discussions were very informative. Overall, this was a great experience for me and the team at Tulsa. I have found myself repeating her phrase "When we know better, we do better" This is so true.

Our life safety surveyor was also very informative and did a great job of explaining in detail the standards and what he was looking for. He took the time to provide education and coaching. He served as a great resource for our plant/facilities team members while on site."

"Our team leader was very professional during the survey and provided great feedback during each morning briefing. As this was our first survey, she did a great job helping ease some of our staff who have never been through a survey process and therefore our staff felt comfortable when talking with her for their department interviews. Our life safety surveyor was very professional and thorough. He provided great feedback during his survey with our facilities director."

"Thank you so much for everything your company does for the healthcare industry! The survey preparation and communication helped us tremendously!

Your team and survey team are amazing and really take the time to educate and promote a future of safety and collaboration!

We look forward to the future!"

"This was the best survey that I have ever been a part of. Very educational from our entire survey team. I feel as though my entire team has voiced this same statement over the last few days. They all showed outstanding professionalism as well as showed a true passion for patient safety and healthcare excellence."

"Our CIHQ survey went smoothly! The survey team conducted the survey with precision and in a seamless fashion. Their approach was not punitive but educational. They motivated us to improve our processes and systems. As a new DQM, this was my first experience undergoing a re-accreditation survey under the CIHQ accreditation body and I feel that this was educational and I learned significantly throughout the process."