Center for Improvement in Healthcare Quality Newsletter
April 2022

CIHQ Celebrates Success

CIHQ would like to congratulate the following facilities on their accreditation and achievements. Please join us in acknowledging the dedication and hard work for these organization to achieve and maintain these important milestones.

CIHQ Initial Accreditation Awards

CIHQ Reaccreditation Awards

Disease Specific Initial Certification Awards

  • Great Plains Health - Disease Specific Certification in Primary Stroke Center and Joint Replacement Surgery

Disease Specific Recertification Awards

Center of Excellence Initial Designation Awards

Center of Excellence Redesignation Awards

CIHQ Client Feedback

“Our team leader was amazing! She was extremely helpful with locating resources we needed and genuinely appeared to enjoy being in our facility. She treated my staff with kindness and respect. She also looked for ways to help us be better as an organization, ways to streamline processes while remaining compliant and offered tips that made a mountain feel more like a molehill. As much as we were hoping for Rick to show up, our experience with our survey team was equally as positive! Our life safety specialist was great! He worked with our Plant Ops Director so well and was very complimentary of his approach to maintain the facility”.
Nicki Hagan, Chief nursing Officer, Freestone Medical Center
“The CIHQ team is courteous, supportive, and knowledgeable. They put staff at ease which allows for great communication! Our team leader made sure the environment for learning from the survey was a top priority and thus ensured areas needing improvement would be successfully managed so that our patients can benefit. Our Life Safety Specialist demonstrated excellent communication and invested time in leaving the team prepared and educated so outcomes result in success ensuring better and safer services”.
Lorinda Smith, Corporate Director of Quality, Cornerstone Specialty Hospitals Southeast Arizona
“Our surveyors were very knowledgeable, and I appreciate all the education and insight to CMS regulations they provided. All good things to say about CIHQ. Thank you for making our survey process great! Every positive word about CIHQ is so honest. CIHQ is great at what they do and bringing a true meaning of making quality of care a partnership between CIHQ and the hospital”.
Stephine Kusek, Director of Quality Management, Reunion Rehabilitation Hospital Phoenix
“Thank you! As a first time survey leader, I did not know what to expect. The survey process was not as stressful as I thought it would be due in part to the positive attitudes of the surveyors. They were very pleasant to work with and I look forward to having them visit with us again”.
Toi Grimm, Director of Quality Management, Cornerstone Specialty Hospitals Little