Center for Improvement in Healthcare Quality Newsletter
March 2022

CIHQ Celebrates Success

CIHQ would like to congratulate the following facilities on their accreditation and achievements. Please join us in acknowledging the dedication and hard work for these organization to achieve and maintain these important milestones.

CIHQ Initial Accreditation Awards

CIHQ Reaccreditation Awards

Disease Specific Initial Certification Awards

  • Great Plains Health - Disease Specific Certification in Primary Stroke Center and Joint Replacement Surgery

Disease Specific Recertification Awards

Center of Excellence Initial Designation Awards

Center of Excellence Redesignation Awards


CIHQ Client Feedback

“Our survey team was very knowledgeable, and I appreciate all the education and insight to CMS regulations they provided. All good things to say about CIHQ. Thank you for making our survey process great”.
Best Regards, Stephine,
Reunion Rehabilitation Hospital - Phoenix
“CIHQ is an exceptional organization with knowledgeable staff. The surveyors are supportive, and they provide consultative feedback whenever needed. CIHQ resources are endless and readily available on their website, links, and library, and by email. CIHQ combines professionalism and humor, making a regulatory topic fun to work on! Thank you for making our first survey experience a good one”.
Matt Wenzel, Chief Executive Officer,
Southeast Iowa Regional Medical Center
“The CIHQ survey was thorough and fair. The surveyors were very professional and explained the process as it was happening. We are confident that Lafayette Physical Rehabilitation Hospital will be able to use the results of the survey to continue to provide excellent patient care”.
De Sha Lee, Director of Quality,
Lafayette Rehabilitation Hospital
“With CIHQ’s organized and systematic approach to both presurvey and survey, as well as their expertise and collaboration during survey, we know our partnership with CIHQ for excellence in quality and patient safety is the right choice”.
Mary Tate, Assistant Director of Quality Management
Baptist Hospitals Southeast Texas
“PIH Health always appreciates that our team leader sets the tone of a collaborative survey from the beginning. It is a 'safe' environment for the staff to ask questions and receive feedback and our life safety specialist always gives us the opportunity to provide additional information to support compliance and this is much appreciated”.
Judy Pugach, VP Regulatory Affairs
PIH Health Whittier
“Good survey team. Impressed with their professional appearance and demeanor throughout the survey. They were collegial and not punitive in their approach. Greatly appreciated by the team at GPH. Thank you”.
Barbara Petersen, Chief Quality Officer
Great Plains Health
“The CIHQ team is courteous, supportive, and knowledgeable. They put staff at ease which allows for great communication! Our team leader made sure the environment for learning from the survey was a top priority and thus ensured areas needing improvement would be successfully managed so that our patients can benefit. Our Life Safety Specialist demonstrated excellent communication and invested time in leaving the team prepared and educated so outcomes result in success ensuring better and safer services”.
Lorinda Smith, Corporate Director of Quality,
Cornerstone Specialty Hospitals Southeast Arizona