"Our team leader’s knowledge is incredible! She was witty and fun. I enjoyed her style and banter! She is kind and professional. I am forever learning, and she stepped me up to the next level. Our life safety specialist surveyor knows his business and also helped us step up our level!"

"We deeply value CIHQ’s collaborative approach to accreditation and their practical, solution-focused guidance that enhances patient safety and quality of care at Glenn Medical Center. The surveyors' understanding of the unique challenges faced by critical access hospitals is exceptional, and their partnership with our team has been instrumental in strengthening our dedication to serving our community."

"Thank you and the entire CIHQ team. As always, we learn so much from our time with your survey teams. The level of support, education and guidance you give while ensuring we provide quality care and meet the CMS standards is deeply appreciated. We are a better hospital because of our partnership with CIHQ."

"Our team leader exhibited a welcoming demeanor that promoted a positive environment in discussions on process improvement for betterment of patient care. His feedback throughout the survey was a great help for our team. His passion for improvement in clinical care was evident throughout the survey.

Our life safety surveyor’s knowledge of the physical environment and experience in facilities was very beneficial to our team throughout the survey. Don also exhibited a welcoming demeanor for discussion in facility improvement and provided educational feedback as opportunities arose. "

"Sonoma Valley Hospital values our partnership with CIHQ – your integrity, collegiality and openness made for a wonderful survey experience for our team. Our surveyors warm professionalism inspired smooth, efficient work throughout the survey week. We look forward to our continued partnership with CIHQ. Thank you!"