"This was the best survey that I have ever been a part of. Very educational from our entire survey team. I feel as though my entire team has voiced this same statement over the last few days. They all showed outstanding professionalism as well as showed a true passion for patient safety and healthcare excellence."

"After 47 years of surveyors in my career, I have to tell you that our team leader and life safety specialist were two of the best I have ever had the pleasure to work with. They were very knowledgeable, non-intimidating, took time to educate the staff and myself throughout the entire process. As you forewarned me, they would find things, fortunately nothing that was an immediate jeopardy. It was my first CIHQ survey in my career and every minute of investigating the facility was a learning experience for all. The employees who did not get to be a part of the survey missed out and were a little envious. Your staff were most professional and engaged in each step of the process. Look forward to the ReCenter report!”"

"This was our first triennial survey since we opened. Your team was supportive, informative and provided us with valuable feedback to help us improve in areas. Our team leader made our first triennial survey a valuable learning experience that gave me confidence and direction."

"Our survey team was excellent: clear, communicative, and personable in their recommendations. We have several issues to address and are already working on solutions, including seeking new vendors in some cases. Thanks again to our CIHQ surveyors for their professionalism."

"Landmark Hospital continues to be extremely pleased with our working relationship with CIHQ. We were very satisfied with our overall experience during our survey. We feel that our evaluation was very thorough and greatly appreciate the entire team’s willingness to guide and teach throughout the process. We look forward to continuing this relationship with CIHQ."