"We experienced another wonderful survey with our CIHQ survey team. We are awaiting our summation, I want to let you know this team is stellar. Educational, collaborative, professional, down-to-earth, understanding, patient are a few words to describe them. Thank you for sending them our way!"

"Our hospital just completed our first survey with CIHQ, it was a great experience due to our surveyors – they were fantastic! The survey process was smooth, organized, efficient and non-stressful which I can’t say from my years of experience with other agencies."

"I would like to express my sincere gratitude to our team, whose patient-centered approach and diligent efforts were essential to achieving reaccreditation and redesignation.

Furthermore, we appreciate CIHQ's professionalism and commitment to education. Having participated in multiple on-site visits across a range of healthcare settings, I can attest that the recent visit conducted by CIHQ was exceptionally seamless and informative.

I look forward to contributing to the continued relationship between ContinueCARE Hospitals and CIHQ. "

"The CIHQ surveyors followed a structured survey and assisted the organization with opportunities to improve both quality and patient safety. They also gave compliments on the processes that we did do well on. Your surveyors were great! No improvement needed. Our team leader is highly knowledgeable and was very thorough in her audits. She provided excellent recommendations when she found deficiencies. We could not have asked for a better leader. She interacted well with the staff and administrators. She provided education as well. She was professional and respectful as well. Very easy to work with. Our generalist surveyor knows her health information standards well. She is very knowledgeable and professional. She provided staff education as well as recommendations. She interacted well with the department staff and administration. Both of our surveyors were very consistent with each other in their findings I appreciate the explanation he gave for the deficiencies our life safety specialist surveyor identified. I learned a lot about the generator, load bank tests, etc., from his questions and answers."

"Prior to survey, CIHQ provided Cobalt El Paso with the survey agenda and activity guide which details all needed documents at the time of their visit. This helped us to be fully prepared for the survey and provided our surveyors with the ability to perform a seamless and thorough document review. Our surveyors were very courteous and considerate. They informed us of any deficiencies throughout the survey and what we needed to do to correct the deficiency. They provided excellent education that was relative to the standards. The whole survey process was enjoyable. Cobalt and Curahealth are pleased to be a partner with CIHQ for our accreditation process."