"The leadership team from Patients ER & Hospital is proud to announce we have achieved accreditation through Center for Improvement in Healthcare Quality. This accomplishment reflects our staff member’s unwavering commitment to providing safe, high-quality, and patient-centered care to our community.

The survey process with CIHQ was thorough, collaborative, and educational. The surveyors were professional, knowledgeable, and supportive. They provided us with valuable insights that have strengthened our focus on continuous improvement of our patient experience.

We appreciate CIHQ’s partnership throughout this journey and are honored to be recognized for meeting these high standards! Congratulations to our staff members for their dedication and teamwork. This achievement is a testament to their hard work and commitment to our facility and our patients."

"This team was a pleasure to work with! Everything went great! Our team leader was very informative and educational!

Our second generalist surveyor was very thorough and informative. Her passion for and dedication to her profession is evident in all that she does.

Our life safety surveyor enjoyed our time with him! He was a pleasure to meet and learn from."

"This was my first survey experience with CIHQ, and I was extremely pleased with the entire process. Our team leader was very knowledgeable and made us feel comfortable from start to finish. She created a supportive atmosphere that helped ease any anxiety and encouraged open communication. I especially appreciated the education she provided throughout the survey, as it made the experience not only evaluative but also highly informative and valuable. Overall, it was a very positive and constructive experience.

Our life safety specialist was very knowledgeable and personable throughout the survey process. He created a supportive environment and helped put everyone at ease. He also provided valuable education to our Director of Plant Operations during the survey, making the experience both informative and constructive. Overall, it was a very positive experience."

"Our team leader was a great teacher. She knew her standards and was instrumental in explaining appropriateness of dating food items with opened dates and expiration dates. She allowed us to ask questions without fear of penalty. She set everyone at ease and wasn't demeaning to the staff."

"Our team leader did an outstanding job coordinating the survey. She kept everyone on task and informed.

Our generalist surveyor was also great in her role. She provided great feedback and ensured all hospital staff understood what she was looking at, why she was reviewing it, and the importance of the survey.

Our life safety specialist was very professional. He executed his survey duties very well and has a wealth of knowledge."