"Thank you and the entire CIHQ team. As always, we learn so much from our time with your survey teams. The level of support, education and guidance you give while ensuring we provide quality care and meet the CMS standards is deeply appreciated. We are a better hospital because of our partnership with CIHQ."

"Our team leader exhibited a welcoming demeanor that promoted a positive environment in discussions on process improvement for betterment of patient care. His feedback throughout the survey was a great help for our team. His passion for improvement in clinical care was evident throughout the survey.

Our life safety surveyor’s knowledge of the physical environment and experience in facilities was very beneficial to our team throughout the survey. Don also exhibited a welcoming demeanor for discussion in facility improvement and provided educational feedback as opportunities arose. "

"The survey process with CIHQ was so refreshing. The surveyors were easy to work with and were accommodating when we needed to move things around on the schedule. It felt like you were talking with a colleague not a surveyor. It was a welcome change to our previous accrediting organization."

"Our team leader's approach to the survey was one of collaboration. She made everyone feel at ease during the survey. In areas where there was opportunity for improvement, she shared best practices in order to help us improve our processes. The survey concluded with the feeling that we are all on the same team and CIHQ is there to help us succeed. Our life safety surveyor's approach to the survey was one of collaboration as well. He took the time to explain any areas of question. He was very open to sharing his knowledge and best practices."

"CIHQ provided a timely, responsive, and engaging accreditation inspection that focused on not only making sure we meet all guidelines, but also how we can improve our facility to provide the best patient and care experience. I would highly recommend any healthcare provider to engage CIHQ in the accreditation process."