"Partnering with CIHQ for our reaccreditation and Center of Excellence surveys was an exceptionally positive experience. The survey team brought a remarkably collaborative, educational, and thorough approach to the process. Rather than feeling like a rigid inspection, the survey felt like a true partnership focused on elevating our quality of care. Throughout the survey process, the CIHQ team demonstrated unmatched professionalism, clinical expertise, and approachable guidance. They took the time to engage directly with our frontline teams, turning every standard evaluation into a valuable learning opportunity. We are thrilled to achieve our reaccreditation and three Centers of Excellence designations with CIHQ. The efficiency and transparency of the CIHQ process allowed our team to showcase our commitment to patient care. We highly value CIHQ’s partnership in our ongoing pursuit of clinical excellence."

"On behalf of Lafayette Physical, I would like to thank the surveyors. They recognized that surveys are nerve racking, but they did a great job of explaining and easing the anxiousness. They explained and provided guidance. They acknowledged the hard work that all members of the staff do. The experience was conducive to learning."

"The leadership team from Patients ER & Hospital is proud to announce we have achieved accreditation through Center for Improvement in Healthcare Quality. This accomplishment reflects our staff member’s unwavering commitment to providing safe, high-quality, and patient-centered care to our community.

The survey process with CIHQ was thorough, collaborative, and educational. The surveyors were professional, knowledgeable, and supportive. They provided us with valuable insights that have strengthened our focus on continuous improvement of our patient experience.

We appreciate CIHQ’s partnership throughout this journey and are honored to be recognized for meeting these high standards! Congratulations to our staff members for their dedication and teamwork. This achievement is a testament to their hard work and commitment to our facility and our patients."

"This team was a pleasure to work with! Everything went great! Our team leader was very informative and educational!

Our second generalist surveyor was very thorough and informative. Her passion for and dedication to her profession is evident in all that she does.

Our life safety surveyor enjoyed our time with him! He was a pleasure to meet and learn from."

"We wanted to say thank you for sending a survey team that was knowledgeable, warm/friendly, professional, engaging, efficient, and truly cared about the job they were sent to do. It was not easy to survey and be surveyed at the same time, but your team did an incredible job. I truly enjoyed meeting and working with each member of the team.

Our team leader was a fantastic surveyor and team lead. She presented with an infectious smile and made you feel comfortable throughout the survey process. Paula conducted a thorough survey and provided feedback that was very meaningful and helpful to the organization.

Our generalist surveyor was an amazing surveyor who was very warm and friendly. During the survey process, she was very meticulous and engaging with all she encountered. She did an outstanding job interviewing patients and provided patient feedback in a clear and concise manner.

Our life safety specialist presented us with a wealth of knowledge and was awesome throughout his survey duties. He provided challenging opportunities yet allowed for feedback and presentation of documents to validate discrepancies."