"After 47 years of surveyors in my career, I have to tell you that our team leader and life safety specialist were two of the best I have ever had the pleasure to work with. They were very knowledgeable, non-intimidating, took time to educate the staff and myself throughout the entire process. As you forewarned me, they would find things, fortunately nothing that was an immediate jeopardy. It was my first CIHQ survey in my career and every minute of investigating the facility was a learning experience for all. The employees who did not get to be a part of the survey missed out and were a little envious. Your staff were most professional and engaged in each step of the process. Look forward to the ReCenter report!”"

"This was our first triennial survey since we opened. Your team was supportive, informative and provided us with valuable feedback to help us improve in areas. Our team leader made our first triennial survey a valuable learning experience that gave me confidence and direction."

"Our survey team was excellent: clear, communicative, and personable in their recommendations. We have several issues to address and are already working on solutions, including seeking new vendors in some cases. Thanks again to our CIHQ surveyors for their professionalism."

"We felt prepared from the start with the communication and resources that the CIHQ team provides prior to survey day. We had a very collaborative and positive experience throughout the survey with the CIHQ surveyors. We felt their kindness and professionalism, we learned a lot and appreciated and their willingness to answer our questions. Thank you again from the whole Milwaukee ER & Hospital Team."

"Our survey team was very knowledgeable and I appreciate all the education and insight to CMS regulations that they provided. All good things to say about CIHQ. Thank you for making our survey process great!"