
"We want to express our sincere appreciation for our CIHQ survey team’s outstanding work during our recent hospital reaccreditation survey. From start to finish, they exemplified what true partnership looks like in the accreditation process. Their approach was both thorough and supportive, creating an environment where our team felt comfortable discussing challenges and demonstrating our strengths. Billy and Gina consistently showed deep knowledge of accreditation standards. They provided clear expectations, timely feedback, and practical guidance that helped us navigate the process effectively. What stood out most was their genuine commitment to helping us succeed rather than simply completing a checklist. They took time to understand our operations, engaged meaningfully with our staff at all levels, and offered constructive insights that will benefit us beyond the survey itself. Their professionalism was evident in every interaction, and they maintained excellent communication throughout the entire process. Thank you again!!!!"