"Our team leader was great, very knowledgeable and gave our team great insight, not only to standards but also helpful suggestions and valid information to help us as a hospital.

Our life safety specialist taught me several things during our survey; it was great to have his years of experience and knowledge shared during our survey. Russ not only knew the code and standards but also shared significant personal experiences that will benefit me in my role as CNO and HACP-PE."

"Our team lead survey was professional and assisted the hospital team to have better understanding of CMS regulations. The time she took with the team to explain the "why" will certainly assist the hospital in improving their processes, resulting in improved patient quality and outcomes.

Our life safety surveyor also assisted in the team understanding the "why" for the findings. This will only increase the team’s performance and safety outcomes."

"Our team leader was exceptionally professional and courteous throughout her visit. She demonstrated a deep understanding of our operations and provided valuable guidance on how we can further improve and strengthen our processes.

Our life safety surveyor was both insightful and practical, offering clear direction that will help us enhance overall efficiency and maintain a high standard of performance. We greatly appreciate his time, expertise, and the positive approach brought to our review."

"Based on this survey experience, there is not a MSH member of our leadership team that would not recommend CIHQ to another hospital or organization for their accreditation needs. Several members commented on the positive educational experience compared to their previous experience with other Aos."

"We underwent a reaccreditation survey and a re-designation survey for our Center of Excellence in Long Term Acute Care, as well as a survey to obtain the Center of Excellence designation in Respiratory Services.

Although there was lots of ground to cover, CIHQ made us feel at ease. The environment was one of learning and dialogue, and never presented as punitive or got you moments. The team was professional, knowledgeable and well-versed in regulatory throughput."