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What CIHQ Accredited Hospitals Are Saying!

"We don't really have anything that we think should be improved on, but would like to say thank you for having so many resources available that allows us to prepare better for survey. Keep up the great work!

This survey was the first for many on our hospital team. Our team leader made sure that everyone understood the process and also made sure that no one was overstressing because CIHQ was here. Staff was very comfortable with her approach and communication which made the survey much easier for the hospital as a whole. Please keep her on as Team Lead because she did a great job!

Our generalist surveyor gave staff very good feedback pertaining to past survey results vs this survey that really encouraged our staff because the staff could see that all the hard work we have done as an organization has made a difference. She knows the standards and does a really good job looking at things objectively which we appreciate.

Our life safety surveyor was very knowledgeable and was able to answer questions staff had. He took time to address questions from our CEO regarding Life Safety issues found. We really like Russell and was friendly, approachable and kept staff at ease."
Jeanette Gallegos, Director of Quality & Accreditation
Val Verde Regional Medical Center
"We wanted to say thank you for sending a survey team that was knowledgeable, warm/friendly, professional, engaging, efficient, and truly cared about the job they were sent to do. It was not easy to survey and be surveyed at the same time, but your team did an incredible job. I truly enjoyed meeting and working with each member of the team.

Our team leader was a fantastic surveyor and team lead. She presented with an infectious smile and made you feel comfortable throughout the survey process. Paula conducted a thorough survey and provided feedback that was very meaningful and helpful to the organization.

Our generalist surveyor was an amazing surveyor who was very warm and friendly. During the survey process, she was very meticulous and engaging with all she encountered. She did an outstanding job interviewing patients and provided patient feedback in a clear and concise manner.

Our life safety specialist presented us with a wealth of knowledge and was awesome throughout his survey duties. He provided challenging opportunities yet allowed for feedback and presentation of documents to validate discrepancies."
De-Andre Warren, Director of Quality Management
Texas Rehabilitation Hospital of Keller
"We are so excited that we have received the accreditation and extremely proud to have utilized all the wisdom CIHQ has provided to us to make this possible. We will wear the CIHQ Accreditation proudly. It was a pleasure to work with your team also and we appreciate you all. Thank you for always being there for JCHD."
Donna Coleman, Director of Professional Services
Jackson County Hospital District
"Our team leader did an outstanding job coordinating the survey. She kept everyone on task and informed.

Our generalist surveyor was also great in her role. She provided great feedback and ensured all hospital staff understood what she was looking at, why she was reviewing it, and the importance of the survey.

Our life safety specialist was very professional. He executed his survey duties very well and has a wealth of knowledge."

Mr. Benito Garcia, Quality Director
Roosevelt General Hospital
"I am so appreciative of your team working so hard to assist us in being the best that we can be. We are dedicated to giving quality care to our patients and fostering a safe work environment. CIHQ is a valued member of our team. Thank you again. Happy Thanksgiving!"
Toyia Urbaniak, Chief Executive Officer
Everest Rehabilitation Hospital Longview
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